Classroom Training (ILT)
What does the perfect modern classroom training session look like? We imagine an experience where learners are active, vocal, working in groups and getting an opportunity to practice new skills and explore new ideas in a safe, fun environment. We imagine a place where leaners get a chance not to tick a training box but to move the performance needle.
So, how do we do it?
Interactive Services has a simple but powerful approach to instructor-led training, something we call “the many to many classroom.” It has five, simple principles:
1. Make it interactive: 80-20 rule
2. Align the brand
3. Make it useful
4. Extend the classroom
5. Apply it to the job
Our first aim is to make the classroom as interactive and participatory as possible. We don’t want facilitators talking 80% of the time; in fact, we want the inverse of that, with 80% of activity coming from participants.
Second, we always seek to align classroom materials to the brand and voice of the client – we want materials to feel tailored and considered.
Third, we want training to be useful. Obvious we know, but you’d be amazed (or maybe you wouldn’t) by how much classroom training is just info-dumping. We want classroom experiences that show you what to do and then let you get a handle on doing it via practice activities.
Fourth, we want to extend the classroom – because we know that learning is not an event but a process. Development doesn’t stop at the classroom door, so we design our classroom pieces to be part of something bigger – a blend, or a curriculum, a career path. Finally, we want to apply it to the job. We ask learners to make Action Plans – that is a list of things they are going to do back on the job and when they are going to do them.
Want to know more?
You can find out more by watching this interactive webinar
Classroom training or instructor-led training (ILT) is in greater demand than ever before. Organizations recognize the power of bringing people together to learn new skills, practice and apply, and form new networks.
With greater demand for ILT comes a greater demand for genuinely blended learning. By the time the learner reaches the classroom, he or she should already have demonstrated mastery of the foundational content that the class session will build upon. And when the learner leaves class, it should be to begin activation of an action plan that will ensure new knowledge and skills impact the business, fast. That’s the blended approach we favor.
Interactive Services does things a bit differently. We approach ILT in the same way as we would our eLearning courseware, creating a fully immersive experience with the client’s brand front and center. There are few lectures in our ILT, just sleeve-rolled-up activity to embed new skills and processes, and make the most of the valuable asset in the room – the learners! That’s why we favor the many-to-many learning approach. Our ILT encourages participants to learn from each other, and includes diagnostics to identify champions (who may not even know it!) who can step up and help their peers.
In many ways, ILT is the most valuable element in a blended learning program. Unlike self-paced learning, ILT allows you to:
- Apply new knowledge to real or simulated situations
- Address individual concerns and questions
- Workshop real business problems
- Create networks and cohorts
- Measure communication and teamwork skills
- Generate a “group buzz”
- Identify individuals’ strengths and opportunities
- Practice in a safe environment
So what would you find in an Interactive Services ILT session?
Here are a few examples:
- Diagnostic activities to identify strengths and opportunities
- Role plays to explore grey areas around soft skills and application/delivery of knowledge
- Senior leadership messages (video or in person) to motivate learners and highlight the value of the course/topic to the organization
- Experts (live, remote, or video) to serve as panel members and share war stories
- Action plan creation to ensure new skills are activated in the workplace immediately
- Pre-work to prepare learners for the class
- Simulations to practice new skills on systems, tools, templates, etc.
- Teach back, where learners check their understanding before application activities
- Ice-breakers that reference the content; no building the Empire State Building with matchsticks! Every activity, conversation, and interaction should be on-topic
- Clinics for learner to bring their ‘real-world’ issues to an expert