ETHICS IN THE WORKPLACE
Our Ethics in the Workplace training will guide learners on creating a positive working environment, when to speak up, and how to behave ethically in the workplace.
Some legislation gives a clear definition on what behavior is acceptable or unacceptable, but ethics is often open to interpretation. In the UK, for example, the Department of Business Innovation & Skills has published an overview of research around ethical business practices, but there is no specific ethics regulation.
Employees have a responsibility to protect their company’s good name by behaving ethically and identifying what is and is not ethical behavior. Employees should not feel like they have to face ethical challenges alone, and training is a critical defense against that.
Video: Ethical behavior creates a positive working environment, which helps us to be more productive and to serve our customers better. Doing the right thing is not always easy. But being ethical always pays off in the end.
Scenario: Expensing a lunch with a friend as a working lunch.
Key Learning: It is unethical to charge a personal expense to the company.
Scenario: Finding a competitor’s confidential documents.
Key Learning: It’s important to remember that just because something is legal doesn’t mean it’s the right thing to do.
GIFTS AND ENTERTAINMENT
Interactive Screen: The days of using gifts and entrainment to win business are long gone. Real-life examples of the consequences of using gifts and entertainment to influence business decisions.
Scenario: Offer of concert tickets from a supplier.
Key Learning: Accepting an inappropriate gift could impact the entire company. Don’t accept gifts that will influence your objectivity.
Scenario: Offer of luxury accommodation.
Key Learning: Ensure that it’s OK for you to receive gifts or hospitality on behalf of the company. Be aware that others may use gifts in an effort to influence your objectivity.
CONFLICTS OF INTEREST
Video: Define conflicts of interest. Disclosing conflicts. We have guidelines to help you avoid conflicts of interest.
Interactive Screen: Real-life examples of conflicts of interest.
Scenario: Contract renewal when family member is involved with prospective company.
Key Learning: A potential conflict of interest is authorizing, or causing another to authorize, a business transaction with a relative or any business organization with which the employee or relative is associated.
Scenario: Hiring a family member.
Key Learning: A potential conflict is hiring a relative to fill a vacant position. It makes no difference whether your relative was the most qualified applicant; were it not for your relationship, you might have posted the position.
Scenario: Offer of consulting work outside normal office hours.
Key Learning: A potential conflict of interest is maintaining outside employment with, or providing consulting services to, any competitor, vendor, or customer.
Interactive Screen: Define what diversity means. Innovative ideas and solutions to challenging issues can come from seeking input from those whose perspectives are different from our own.
Scenario: Encouraging diversity in the workplace.
Key Learning: It’s important that every member of the team is supporting and contributing to workplace diversity.
Scenario: Question on religious attire.
Key Learning: It takes time and patience to commit to diversity in the workplace. Grasp the opportunity to learn.
Interactive Screen: Creating an inclusive workplace. Include everyone. Take time to learn. Participate. Broaden your horizons.
Scenario: After-work drinks that compromise a team member’s beliefs.
Key Learning: Social activities and practices that are comfortable for you may not be for everyone, and vice versa.
Interactive Screen: A workplace that promotes inclusion gains true value from its diverse workforce. Inclusive managers value diversity. What does an inclusive workplace look like? Promoting inclusivity. Fostering inclusion. Benefits of a diverse workplace.
Scenario: Team member considering a transfer because he doesn’t fit in with the team.
Key Learning: Actively support inclusion by encouraging a diverse group of employees to learn about their colleagues.
Scenario: Making a team member feel part of the team.
Key Learning: You are responsible for providing opportunities for staff to interact, inside, and sometimes outside, of work.
MORE ETHICS IN THE WORKPLACE
Doing the right thing is not always easy, but it pays off in the long run.
We all know that many years ago it was common practice to use gifts and entertainment to win business and keep clients happy. These days, to avoid any appearance of inappropriate behavior, and to comply with legal regulations concerning bribery and corruption, we have to be very careful about the gifts and entertainment that we both give and receive. It is imperative that employees are trained on gifts and entertainment policy.
A conflict of interest happens when an individual or corporation has interests that, when combined, could corrupt their motivation or undermine their impartiality. An example of this is exploitation of a situation for personal or corporate gain.
A conflict of interest can be avoided by disclosing it at an early stage to all parties involved, so we actively encourage this in our ethics training.
Diversity in the workplace means harnessing the differences between us for our own good and for the good of the company.
We all want to work in an environment in which we feel valued and where our individual talents are recognized and utilized. Our business performance is enhanced by learning from the varied perspectives, backgrounds, and experiences of our colleagues.
Our training encourages all employees to look for opportunities to promote diversity. A workplace that promotes inclusion gains true value from its diverse workforce. Inclusive managers value diversity.
Learning about the cultural backgrounds, lives, and interests of employees builds relationships through increased understanding and trust.
All employees play an important role in maintaining a culture of inclusion and creating open and effective channels of communication.