E-Learning can seem less hands on for some; getting quality feedback to consistently improve content can be static if you’re solely dependent on simplified feedback forms. Incorporating feedback to improve your company’s compliance training can become equally static when your methods are one dimensional. With the right strategies, it’s relatively easy to take the trainees’ feedback into account and make your training even better with a variety of methods to gain diverse perspective on your training.
1. Test a control group of employees.
Before sending your training out to the entire office, have a few employee volunteers take the training and give you detailed feedback and fill out a feedback survey. Based on these responses, you can tweak the training before it’s released to the company.
2. Evaluate data from large groups qualitatively and quantitatively.
Once a large group of employees take the e-learning training, you can use their feedback to get a broad idea of the improvements it needs. Your feedback form should have some forced choice questions (usually rating on a scale) and open-ended questions where trainees can type in a response. Have a statistics expert analyze the data quantitatively, and find the average response for each question. In addition, you can analyze the open-ended questions quantitatively, looking for key words and phrases that come up repeatedly in employee responses. With both sets of data, use the patterns that come up to address potential changes to the course.
3. Conduct interviews with employees about the training.
Ask for volunteers to give testimonials electronically or over the phone. A detailed interview makes it possible to gain additional insight and nuances you might not find in employee feedback.
Our experienced compliance trainers will help your team obtain and evaluate employee feedback, and make your training even more exceptional next time. If you’d like to hear more, contact us today.