What’s on the horizon for compliance training? The landscape is expanding and changing rapidly, with new technology and visions on how to keep the workplace safe and comfortable, with a view to ensuring that employees are confident and informed every day.
As 2018 comes to a close, we are on the cusp of exciting possibilities and solutions for businesses in the new year. Here are the compliance training trends that are set to define 2019.
1. Customization will be the buzzword of 2019.
Your accountant deals with your business’s sensitive financial data every day. Meanwhile, your social media assistant has less access to and interaction with this type of need-to-know information. Both employees should receive data privacy training, of course, but the detail included and depth of the content in the course can vary considerably according to their specific roles.
That’s why it is important to customize your compliance training according to the needs of the individual, position, company, location, and other factors. Your employees require different levels and types of training and content, even within the same topics.
Customizable solutions are key to keeping your employees informed and your business thriving. In the new year, we will see customization increasingly becoming a focal feature of compliance training.
2. Harassment prevention will stay on the agenda.
In light of the #MeToo movement, there is perhaps no more important issue facing the workplace than maintaining a safe and respectful environment for every one of your employees and clients. Sexual harassment—and all harassment—is not only disruptive and disrespectful to all employees: it is also illegal. It is essential for organizations to keep their workplaces and staff free from discomfort, hostility, and unwanted advances.
Employees need to know what constitutes acceptable behavior in the workplace—and, more importantly, what does not. Sexual harassment training is critical to all compliance training agendas. In 2019, it’s essential to making sure your employees feel respected, secure, and comfortable in their working environments.
3. Media will get richer.
Already, we are seeing the media that businesses use to tell their stories reach seemingly impossible heights. From virtual reality (VR) and augmented reality (AR) to machine learning to a focus on user experience (UX) design and user-generated content, there is no limit to how organizations can meet their clients’ needs through unique and diverse media.
At Interactive Services, we already offer important features such as seamless playback and tracking of video content across iPhone, Android, tablet, and desktop devices, as well as interactive screens and the ability to customize your content by adding additional learning screens in all of our compliance training modules. What’s coming next? We’ll find out in 2019!
4. Expect more location- and role-specific content.
The demands of the workplace are not one size fits all. An assistant in Kentucky has different needs from an executive in California. Compliance training needs to account for the individual and their unique environment and situation.
Taking into account the variability of different areas for each of our modules, we offer compliance training resources for local market regulation—so whether you’re in New York or Wisconsin, your employees will have an experience tailored to their specific region and needs.
In the coming year, we will see compliance training content that is specific to regions and roles grow to an even greater extent than it has already, accounting for the nuances of the workplace and the people in it.
5. 2019 will be the year compliance eLearning grows up.
eLearning is a fast-growing landscape with endless possibilities for engaging and imparting knowledge to users. It is only natural that compliance training, which, like most content, has traditionally been taught in a face-to-face setting, has already found a place in the digital classroom.
In previous eras, there was less opportunity to make compliance training engaging and customizable for organization employees. Today’s compliance training is a far cry from the boardrooms packed with disengaged employees of the past. The digital capabilities of the current era enable organizations to provide an interactive, engaging experience that allows employees to learn at their own pace and tailors the content to the individual.
And it’s only growing. In 2019, we will see physical, face-to-face compliance training become a thing of the past, replaced by the more efficient, customizable, and appealing eLearning model. As it becomes the norm, eLearning will open up doors for compliance training solutions, enabling your organization to reach onsite and remote employees and offices around the country—or even the world.
Compliance training has an exciting year ahead, with more customizable content and possibilities for reaching and engaging every employee on your staff than ever before.
Want to learn more about how compliance training eLearning can benefit your organization? Contact us today, and we’ll help you find a solution tailored to your business and employees.
For more information on compliance training contact Mark Dorosz MDorosz@interactiveservices.com
By Mark Dorosz (VP Compliance Learning Interactive Services)