Retail Training Tips: Customers Like To Be Trained So Train Them Well!

Do you get your coffee from Starbucks? If so, you probably exhibit the behaviors of a well trained customer. You order at the counter (queuing along the glass display), you pay the order-taker, then dutifully move along to the curved collection station to pick up your beverage. You don’t wait at the checkout to collect your coffee. Not in Starbucks. …

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