CAREERS:


DEPARTMENTS


AT INTERACTIVE SERVICES

PROJECT MANAGEMENT DEPARTMENT

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Project Management is about having the confidence to offer solutions, suggestions, and opinions. Interactive Services consistently builds solid client relationships that allow the project team to get the best from each project, drawing on our combined years of experience, to ensure that each client gets the solution they envisioned the day the project started.

We understand the importance of managing our clients’ budgets and have set procedures in place to protect them. We provide regular statements of account, baselined against the original project scope and budget defined in the “Plan” phase. We meticulously plan out the project and review and revise it as we progress through the project lifecycle.
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PROGRAMMING DEPARTMENT

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We develop cutting-edge learning solutions using the latest technology. Our programming and technology teams are responsible for all course functionality, navigation, programming for interactivities, LMS integration, and testing.

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INSTRUCTIONAL DESIGN DEPARTMENT

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Our approach to learning is designed to create a balance between knowledge and performance. We know that a learner’s progression is a journey across a continuum, from knowledge to performance, and that our designs must facilitate each step along that journey, regardless of the medium or delivery platform. In other words, the knowledge and performance outcomes drive the design, rather than the technology. While a lot of learning design focuses on what the learner will know at the end of a module, we also focus on what the learner will be able to do. This ensures that our training will do more than just “tick a box” for the learner — it will actively help move the needle. Learners will be able to demonstrate new skills on the job — and apply everything they have learned from the moment a module is complete.

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QUALITY ASSURANCE DEPARTMENT

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Our testing and quality management system is certified and maintained in accordance with the standards of ISO 9001:2008. ISO 9001 is an internationally recognized Quality Management System. By achieving ISO 9001:2008 certification, Interactive Services has proven that its testing and QA processes are effective in meeting customer expectations and delivering customer satisfaction.

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VISUAL DESIGN DEPARTMENT

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Interactive Services is at the forefront of visual design for learning. Our award-winning designs combine our clients’ branding guidelines with the latest in visual engagement strategy. Whether we are designing a single infographic or creating a training brand for an entire curriculum, Interactive Services’ visual innovations grab the learner’s attention and refuse to let go.

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BUSINESS, DEVELOPMENT AND ACCOUNT MANAGEMENT

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Our account managers are passionate about great training, and it is this passion, and a commitment to constant creativity and innovation in our designs, that allow us to act as a true strategic partner to our clients. Account managers understand the industries of their clients and take a strategic approach to help them navigate the unique pressures they face as business as they execute their business strategy.

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OPERATIONS

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Our company leads the learning industry in the design and development of innovative and engaging training solutions. We work with 30 plus industry leaders who include Comcast, Facebook, Intel, Diageo, Walmart, Morgan Stanley, Citi, and Astellas. This success would be impossible without our talented and passionate operations team supporting the design and development capability. Operations manages finance, IT, billing, pricing, logistics, resourcing, and localization, to name but a few.

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