Retail Training Tips: Customers Like To Be Trained So Train Them Well!

Do you get your coffee from Starbucks? If so, you probably exhibit the behaviors of a well trained customer. You order at the counter (queuing along the glass display), you pay the order-taker, then dutifully move along to the curved collection station to pick up your beverage. You don’t wait at the checkout to collect your coffee. Not in Starbucks. …

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The Importance of Code of Conduct Compliance Training

The Importance of Code of Conduct Compliance Training Ethics and code of conduct compliance training is an essential component of any compliance program. Are your employees fully engaged in and committed to the values and principles your organization adheres to? Interactive Services has extensive experience in developing customized ethics and code of conduct training that helps to improve the compliance performance …

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New Hire Sales Training: The Path to Lasting Sales Success

New Hire Sales Training: The Path to Lasting Sales Success It’s no big secret. Developing a sales training strategy that has a lasting impact on an organization’s success is not an easy task. While most organizations start out to meet specific training objectives, important factors such as a sufficient focus on what an employee needs to do their job effectively …

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Interactive Services to present at ASTD 2014 with YUM! Brands

Interactive Services will be teaming up with YUM! Brands at the prestigious ASTD International Conference and Exposition. The event takes place from May 4-7, 2014 at the Convention Centre in Washington D.C. ASTD 2014 is one of the largest conferences in L&D and features world renowned speakers and top-rated educational sessions. Rob Lauber, Vice President at YUM! University and Amy …

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